If, after 90 days of enrollment in any 720 Credit Pros program, you do not observe the deletion of any questionable items from your credit report, you are entitled to a full refund. While this guarantee does not guarantee complete credit repair within the specified period, you should experience the removal of some questionable negative items, or your money back (subject to the terms and conditions outlined below).
Refund Application Process: To initiate a refund, please contact your service specialist by phone for identity verification.
Terms and Conditions:
- Eligibility Start Date:
- Your eligibility for a refund begins on day 90, and you must actively participate in the program during this period. Cancellation or failure to make payments within the initial 90 days voids this guarantee.
- Avoidance of New Derogatory Items:
- You must not create or cause any new derogatory trade lines to be added to your credit report after your participation in the applicable program starts.
- Timely Payments:
- Ensure that all payments due and owing to 720 Credit Pros are made promptly per the agreement terms.
- Proof of Identity:
- Provide proof of your identity (e.g., a copy of your driver’s license and social security card) within five (5) days of the effective date of this agreement via mail, fax, or email.
- Waiting Period for Refund Request:
- Allow Credit Saint thirty (30) days from the date you request a refund to review your credit bureaus and audit your account to verify the absence of negative items.
- Refund Request Window:
- Refund audits must be requested between days 91 and 120 from the receipt of your first payment, which activates your account. Choosing to continue in the program beyond 120 days waives the right to request a refund.
We are dedicated to your credit improvement journey, and this guarantee is our commitment to your satisfaction. If you have any questions or concerns, please reach out to your service specialist for assistance.